JOB DESCRIPTION
Process all maintenance, warranty, port and extended warranty claims
Keep team up to date on warranty policies
Keep up to date on all the manufacturer’s recalls and bulletins
Completes the documents required to process the claims, forwards them to the manufacturer/supplier
Follows up on claims, to ensure prompt payment
Work schedules 2141, 2142, 2143, 2145, 2200 weekly
Report to appointed Service Lead on updates for each schedule weekly
Analyze and review credits
Analyze denied claims and, if applicable, re-submit them as soon as possible or obtain authorization to cancel them
Communicate with Service Leads on consistent clerical errors with service writers
Ensure required documents are complete in compliance with company regulations and standards
Must be able to work independently with minimal supervision
Required to attend staff meetings and training classes as requested
Maintain professional appearance
Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving variables in standardized situations
Maintain up most company confidentiality
Perform other tasks, based on management requirements and instructions
PAY DESCRIPTION:
Starts at $15.00 an hour or can be based on experience.
Schedule is Monday through Friday 7:30am-4:30pm.
Summary:
Administers, processes, authorizes and follows up on all maintenance, warranty, port, extended warranty claims. Is responsible for the installation and maintenance of internal communications and information systems, as well as the related equipment.
Benefits Offered:
Medical
Dental
Vision
401(k)
Basic and Additional Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Referral Program
Paid Time Off (PTO)
About Us
J. Allen Automotive is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to leadership. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!