Automotive Service Director
Competitive Salary + Performance Bonuses | Full Benefits | Relocation Assistance Considered
Are you a results driven automotive professional ready to lead a high performing service department? Join a well established, customer focused dealership in South Mississippi as our next Service Director. We are seeking a dynamic leader with a proven track record in fixed operations excellence, ready to elevate the service experience and drive business growth.
What You Will Do
Oversee all service department operations, ensuring efficiency, profitability, and outstanding customer satisfaction
Lead and develop a high performance team of service advisors, technicians, and support staff
Drive service absorption, retention, and revenue growth through operational best practices
Monitor key performance indicators including repair order counts, effective labor rate, customer satisfaction index, technician productivity, and warranty compliance
Collaborate with parts and sales departments to optimize fixed operations performance across the dealership
Maintain a safe, clean, and customer friendly environment aligned with Toyota standards
What We’re Looking For
5+ years of progressive automotive fixed operations experience, including leadership roles
Deep understanding of service processes, warranty, DMS platforms (Dealertrack preferred), and Toyota protocols
Strong leadership, coaching, and communication skills with a hands on management style
Data driven decision making with the ability to execute process improvements
A passion for delivering an exceptional customer experience
Why Join Us
Established, respected dealership with strong community ties and loyal customer base
Competitive compensation package with performance based incentives
Health, dental, vision, 401(k), paid time off, and ongoing professional development
Relocation support considered for out of area candidates (AL, AR, FL, GA, LA, North MS, TN)
Location: South Mississippi (easy access to the Gulf Coast lifestyle)
Start Date: As soon as possible
Ready to make a move? Apply today and help shape the future of our service department